Tapelark is made and sold by Victor Antofica, an independent developer in Switzerland.

Email is the quickest way to reach us — for support, licence keys, upgrades, refunds and privacy requests. We answer within two working days, usually sooner.

When you write about a licence, please include the email address you bought with or your order number. Never send us passwords or payment details: we never need them.

Lost your licence key? Write from the email address you bought with, and we send it again.

Something not working? Tell us your macOS version, your Tapelark version (Tapelark > About Tapelark) and what happened. The user guide is inside the app, under Help > Tapelark Help.